Store Manager

  • Facilitating retail sales of cellular phones and wireless services to the general public

  • Creating additional sales opportunities through creative marketing campaigns

  • Continually increasing knowledge of telecommunications products and services

  • Observing retail sales reps selling process, teaching best practices and ensuring delivery of top-tier customer service

  • Seeking additional sales through creative marketing and community involvement

  • Developing and monitoring action plans for the accomplishment of daily/month sales goals

  • Prepare Wireless Specialist reviews with approval from the District Sales Manager

  • Facilitate new hire sales training program and ensuring that are required elements are completed

  • Pre-screening of job applicants and conducting all interviews

  • Hiring of new employees with approval from the District Sales Manager

  • Conduct disciplinary action plans as needed with approval from the District Sales Manager

  • Manage shift scheduling

  • High School Diploma or GED; some college (in sales, business &/or management is a plus

  • At least 6 months of sales (or customer service) experience is required; wireless telecommunications retail sales management is desired

  • Basic PC skills including email, Internet and knowledge of Microsoft Office (Word, Excel)

  • Strong interpersonal, verbal and written communication skills; ability to build relationships and adapt to a diverse customer base are required

  • Outgoing, motivating, confident, positive team leader with an amazing ability to inspire others

  • A knack for technology, telecommunications, and the ability to learn wireless quickly

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